PT Journal
AU Dutkova, S
   Achimsky, K
   Drozdziel, P
TI Simulation of a Queuing System of a Post Office in Anylogic Software
SO Communications - Scientific Letters of the University of Zilina
PY 2020
BP 15
EP 22
VL 22
IS 2
DI 10.26552/com.C.2020.2.15-22
WP https://komunikacie.uniza.sk/artkey/csl-202002-0002.php
DE post office; simulation; Anylogic; costs; conceptual model
SN 13354205
AB This paper displays the design and application of a model that simulates the queuing system of a fictional post office. Starting point for solving more complicated optimization tasks is to create a system model that consists of elements of reality and the relationships between these elements. The key part of the paper includes the model of a queuing system of a post office created in Anylogic simulation software. The model of the post office displays post office with 5 postal counters, a certain input flow and a certain service time with an exponential probability distribution. The model also includes statistics and cost calculation.
ER