RT Journal Article
SR Electronic
A1 Dutkova, Silvia
A1 Achimsky, Karol
A1 Drozdziel, Pawel
T1 Simulation of a Queuing System of a Post Office in Anylogic Software
JF Communications - Scientific Letters of the University of Zilina
YR 2020
VO 22
IS 2
SP 15
OP 22
DO 10.26552/com.C.2020.2.15-22
UL https://komunikacie.uniza.sk/artkey/csl-202002-0002.php
AB This paper displays the design and application of a model that simulates the queuing system of a fictional post office. Starting point for solving more complicated optimization tasks is to create a system model that consists of elements of reality and the relationships between these elements. The key part of the paper includes the model of a queuing system of a post office created in Anylogic simulation software. The model of the post office displays post office with 5 postal counters, a certain input flow and a certain service time with an exponential probability distribution. The model also includes statistics and cost calculation.