Communications - Scientific Letters of the University of Zilina 1999, 1(1):69-72 | DOI: 10.26552/com.C.1999.1.69-72
Quality Culture the Key to Quality Improvement
- 1 Department of Industrial Engineering, Faculty of Mechanical Engineering, University of ®ilina, Slovak Republic
Quality culture is the total of the collective or shared learning of quality-related values as the organization develops its capacity to survive in its external environment and to manage its own internal affairs.
Published: March 31, 1999 Show citation
References
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Go to original source... - JURAN, J. M.: Product Quality - A Prescription for the West, Management Review 7/81
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